This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers' needs and their teams' performances. Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalised and convenient services. In an increasingly virtual world, businesses were lacking an easy-to-use solution that could integrate with other critical business applications, and support the communications needs of a dispersed and flexible workforce. The funding round was led by Goldman Sachs Asset Management and joined by most of Aircall's current investors (DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, Gaia Capital Partners), showing their renewed trust in the company's vision.Īircall was founded in 2014 with the belief that traditional business phone systems were hard to manage, siloed, and required heavy implementation costs and time.
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LONDON, J/PRNewswire/ - Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced it has raised $120 million in a series D funding round, bringing the company's total valuation to more than Aircall announces plans to open London office by end of 2021 This new financing will allow Aircall to fulfill its mission of trailblazing a new era for cloud communications. “Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, HubSpot, Zendesk, Slack, Intercom and many others.( - comunicati stampa - telecomunicazioni) “Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalised and convenient services,” the company said in a statement.
It also intends to partner with major telecommunications companies and improve its tech with artificial intelligence. It has 450 employees and wants to hire 260 more by the end of the year. Read more: Brits sick of working from home as vast majority want partial return to office With the new funds, Aircall plans to open up new offices in London and Berlin by the end of 2021 as well as improve its app ecosystem. “In a hybrid work environment, users are looking to Aircall to provide an easy-to-use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction.” The round was led by Goldman Sachs ( GS) Asset Management, and joined by investment management group DTCP, Gaia Capital Partners and UK'sDraper Esprit among others.Ĭhristian Resch, managing director at Goldman Sachs, said: "The past 12 months have been a catalyst for Aircall’s cloud based SaaS communication solution." The company said it will be "in a couple of years". The news comes ahead of a planned IPO, the timing of which is as yet unclear. This is the company’s biggest fundraiser to date, bringing total money raised to $226m and taking its valuation to $1bn, which means it now has "unicorn" status.
Photo: AircallĪircall, a European-headquartered cloud-based communications system that helps teams to connect, raised $120m (£85m) in a Series D funding round as the pandemic saw a meteoric rise in employees working from home. Olivier Pailhes, co-founder and CEO of Aircall.
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